I cancelled my dstv at the end of November 2012.The call centre consultant told me that my DSTV would be switched of @ 12 on the 25 of December 2012. That was what I had asked for. I had cancelled my debit order, but on the 28th of January 2013 a debit order of R560 was deducted from my account. I ...
As a follow on from my former complaint. Dstv admitted their mistake and agreed to reverse all charges. I was promised that my account would again be in credit until my next annual subscription became due. Lesego assured me that this would happen. My service has now been terminated because ...
Why are that all multi choice services centres or even the other retailers where the DSTV payments are supposed to be made are always off line during month end, which is when most people make their payments. On the other hand Multichoice always cut off their connection on the last day of the month? ...
On the 28/09/2013 i paid my DS tv account the amount of R540 .00, i phoned the same day spoke Lerato and advised of the payment, she explain to me that the Dish will be connected immediately after 20 minutes i phoned again and still it was connected. I phoned again 2 times using the number ...
On 30 April Thandi responded to a complaint about an unresolved issued pertaining to my cancelled mobile service which was still being reflected on my monthly account... I was informed via the Hellopeter complaint that "We also have disconnected the mobile services on the account." Can ...
Extremely disappointed with a competition i won. It was for a R5000 online jewellery voucher. Instead i received a hamper. When i receive the hamper, 3 of the items didn't fit. I straight away contacted Gugu telephonically who said she would look into it. 3 weeks later after numerous mails, still ...