After cancelling my subscription well in advance, they suspend my service on 26 September in order for me to not be billed in their next billing cycle. Eventhough I paid them for a full months subscription. They still deduct money from my account without my concent and know tell me a refund takes 2 ...
I want to update my address with DSTV and would like to speak to a consultant to do this. I do not want to register on line, i do not want to go through the prompts because it takes too long. I want to do this quickly and effortlessly. I tried to speak to a service agent from the DSTV website (i ...
False advertising Super Sport Select advertised that it will air the Arsenal vs. Napoli Champions League game (01 October 2013 at 20:45 - 23:30), but instead it aired the Celtic vs. Barcelona game - the same as Super Sport 3. Why the false advertising? World class entertainment - wrong ...
After spending almost 3 hours on the phone to the DSTV call center, i made the all important decision to drive all the way there to ask some one in person how they could keep on miss informing people about how much they owed. to my shock and horror i was told that the only way i could speak to some ...
I requested that I receive the printed version of the magazine. Delivery was erratic earlier in the year but despite at least 5 phone calls to the call centre, I have not received it for the past 4 months. I have been assured each time that the problem has been sorted out but it hasn't!! What else ...
On Monday 30/09/2013 I called DSTV to downgrade the package that we were currently on. The lady I spoke to assured me that the package had been downgraded and that the new debit order amount of R263.00 (Pro-rata) would be debited from my account on the 01/10/2013. I repeatedly asked her this ...