Since I activated this account I have numerous problems - Please check your records I spoke to 3 different team leaders already and I dont know how many agents. Multichoice is sending me statements via cellphone with account number: 46767446 but I'm struggling to make payment using this account ...
Have I made a mistake by thinking Multichoice is an efficent company? How long is accepteble for a customer to wait on the line and listening to a boring voice repating itself a million times on how DSTV has expanded their self service options etc?? Is it accceptable to wait for a consultant to ...
It used to be easy. take the dstv sim card to my holiday home. Insert card, sms number to dstv and get connected. Obviously this does not suit the sa business model - lets make it MORE difficult for the customer. Found to my dismay that I had to get a new sim card for the old decoder in my holiday ...
I recently purchased a Dstv decoder and called in to subscribe, this has been the most expense and time consuming transaction i have ever done. I send 4 call back requests, sent emails and go no call back, i called through to the call centre this was use less it cost me over R180 in airtime to get ...
I Walka 7 and Saturday we look SA - Australia rugby and points to half-time and Walka error (E19). How can I call because I was deaf. Now three times and errors with DSTV and just off themselves. I pay R49 and they can decide for themselves. I am going to explanation that DSTV right poor service. I ...
I moved into a house that had all the connections installed already, I simply had to plug the TV And Decoder in and phone the call centre to re-activate the account. I had to phone a few times to activate various things on the decoder and eventually we worked out that the signal wasn't strong ...