What is worse than coming home and sitting in front of the T.V. after a long day at work and only to find you have a error code on your DSTV? Having to sit and hold for 30min to get hold of any of your "FRIENDLY CALL CENTRE STAFF" to assist. This is before being cut off about 5 times ...
I installed an explora and called the telephone numbers indicated in their manuals. All the numbers are unanswered and keep on dropping. This is not the first time I encountered this problem with Multichoice. I'm not sure what are their call centre agents doing because it is useless and costing us ...
My husband and I moved in with my father-in-law while our house is being renovated. All I want to do is suspend our DSTV accpunt for the time being as we are not using it. I have been trying since Friday 31 January to get hold of someone at MULTICHOICE, in order for me to suspend my service. I ...
For the last 10 days I have been trying to phone the call centre and you listen to a voice for 10 minutes and no one answers or the line disconnects on its own!!! Awful call centre! If you want to be called a 'call centre' try answering your phones!!! ...
Good day, 28nov 2013 I took my decoder in for a fault at wonderboom junction where these people messed up my remote control further. I went to gift acres where they assisted me very good. Unfortunately I did not realize that there still was an issue. Wonderboom junction called dstv directly ...
My mother's monthly sub is R625 and the contract clearly marked that she will pay monthly per debit order. Her subscription agreement was signed 7 Nov "13 and R600 was paid for Nov subscr. 05/12/13 Account was debited by R5997.72 22/12/13 Subscription terminated - reason no payment received!!! ...