Dear Kristel You responded to my report on 28/01/2014 & you said you are conducting an investigation into my issue. I called M-choice today and the agent who was helping me, Nthabiseng Tsotetsi, was not helpful to my query and she had a very accusatory tone as I was trying to explain my issue. ...
I am so sick of MNET saying "Brand new series" on a lot of the channels when we have seen the exact same series a few months ago. Don't advertise apparent new series when you are clearly repeating them. Makes us wonder why we are paying so much to watch the same things a few months apart ...
We have tried to contact a call centre to report an E32-4 fault Viewing temporarily blocked please stay tuned this appears a irregular intervals. We have used 200 cell phone without a response. how else can we contact the no service centre? will they refund the cost of our calls? Do they care once ...
Every month I pay my DSTV account via Internet Banking on the due date (1st) and to find that my account is disconnected a few days later. I then need to phone the call centre and need to hold on the phone for nothing less than 20 minutes before it is answered. I am then informed that there is a ...
I called sometime last week because my extra view was not receiving signal for almost 6 months. Now due to me studying, this did not bother me so much and calling was just too much of an effort. (although Multichoice NEVER failed to deduct the cost for the service!) So last week I called to get ...
I tried calling your call center about 8 to 10 times today and all i get is THANK YOU FOR CALLING DSTV CALL CENTER and then the call drops and finally i get thru and i held on for almost 20 mins and eventually dropped as i was calling from my cellphone. i am really upset at this as these wasted ...