I have been trying to get my monies out of DSTV since December 2013. I paid up front for a year, and I left the country end of January 2014. They say I have a credit of R6 760.00 which I am waiting for. I have supplied banking details. All I get told is that they need to write out a cheque and ...
I am now for tree weeks without any mweb but they deduct the money from my account every month. I have spoken to at lease nine people at the service centre and they keep on promising that some body will phone me back but so far no joy. I ask them to cancel my subscription but they refuse that and ...
I contacted Mnet Kyknet's Division on 20th January, I was looking to purchase a movie Kyknet aired some time ago (Paljas with subtitle). I was given the telephone number for Victor in archives 011 6866136 by Kyknet. I tried everyday since 20th January, left messages, tried to ask for someone else ...
FROM TRYING TO CALL MULTICHOICE TO BEING ASKED TO PUSH 20 DIFFERENT BUTTONS AND THEN TO HOLD ON FOR HOURS, TO GETTING OVERCHARGED AND TRYING TO GET YOUR MONEY BACK AFTER BEING PROMISED IT WOULD HAPPEN WITHIN 5 DAYS AND WHEN FOLLOWING UP IT IS STILL WITH THE PAYMENTS DEPARTMENT 8 DAYS LATER WITH NO ...
I just want to say thanks to Zanele Maluleke for helping me with temporarily deactivating one of my DSTV accounts. She took time to understand what i wanted and explained to me that since the account has been sent through for debiting the installment will go through. She was very professional and ...
Here we are again, exactly where I started from, and yet, based on my previous complain I posted, one can see that it was resolved, but a day after that, my service was disconnected, I can only imagine what could have happened less than 48 hours from the resolution of my problem to it occurring ...