MY SUBCRIPTION GOT CUT OFF ON SATURDAY, I CALLED THE CALL CENTRE TODAY, TO GET A MACHINE THAT TOLD ME THAT I OWE MULTICHOICE R950. IN MY EXPERINECE, WITH DSTV, YOU PAY YOUR ACCOUNT IN ADVANCE, AND IF IT YHAPPENS THAT THEY DONT GET A MONTHS PREMIUM. THEY NORMALLY SEND ME AN SMS, OR ENVELOPE ON THE ...
I have a problem with my XTRAVIEW. Whenever I try to get hold of somebody to help in the CC, I have to wait at least 30 minutes in the queue - my problem is still not solved, I've been advised to go to the service centre! This morning I suddenly I got a SMS saying "DStv confirms that a digital ...
ONE OF YOUR EMPLOYEES MUZI ZUNGUL OF THE NEW MULTICHOICE IN DURBAN HAS AN ATTITUDE PROBLEM. THIS IS THE FIRST TIME I HAVE EVER ENDURED SUCH IN THE 4 OR 5 TIMES I HAVE USED THAT BRANCH. HE WAS GIVING ME ATTITUDE AND MAKING ME REPEAT STUFF 3 TIMES OR MORE. I DID NOT CONFRONT HIM ABOUT IT UNTIL I HAD ...
Apropos my report on October 15th Yesterday (27th October) on five separate occasions the screen froze, followed a few moments later by a reboot. This alone is bad enough, in that we missed large parts of the programmes we were watching, but, due presumably to the number of channels (most of which ...
I have had a DRIFTA since the 2010 soccer tournament. Recently it has started giving errors which now cannot be cleared by me nor by the staff of DSTV Mobile. I am not alone with this problem. The attitude of the "Call Centre" is that my device is faulty. This is just not true. It is a ...
Multichoice has not as yet responded on duplicate charges for April 2011 and August 2013. ...