Two issues 1) They place the insurance button in a very awkward and confusing place. Once you have selected the insurance option (in error) you can't go and undo it. Now i have to pay more every month.. 2) When i select to enable or disable a service it disconnects my Walka first and then does nor ...
I'm at my wits end with your so called customer service. For the last 4 months I have been unable to pay my account via credit card. It keeps on giving me a message "access denied" I have phoned the call center numerous time and every time they advise me to email. I have sent numerous ...
Our M-Net became distorted after the switch over as a result of the Cape TV channel story. After numerous calls and e-mails, the problem still persists! More than once have I been promised that a technician will contact me to make an appointment: IT IS THE END OF OCTOBER and I'm still waiting! ...
The DSTV Drifta service is totally unsatisfactory, I continuously, now on a bi weekly basis a service is currently scrambled for no apparent reason. Then I have to spend minutes on the phone with the dstv staff to assist me. I am on the point of throwing the device away as it is giving me more ...
I have had the drifta device for over a year now, and am becoming very frustrated with the "signal currently scrambled" error message, which occurs 90% of the time that I switch the device on, in spite of having done a "reboot", either by pressing the recessed 'reset' button, or ...
Multichoice is aware of our problem, a technician by the name of Nico called me on Friday confirming he will come out to "check" the problem out. Apparently, our X-tra view was not set up (correctly) so he "moved" primary decoder to PVR and other decoder to secondary... well low ...