I have a debit order agreement in place with multichoice and never had non payment problems. As in the past few years I upgraded my service for only one day and downgraded again. Normally the extra charges gets added to my debit order every month. This time my services was summarily cut and when I ...
On Saturday the 23rd November 2013 I telephonically requested activation of Dstv access service on my decorder at the customer service. The customer service consultant informed me that the amount of R107-00 will be debit from my bank account on the 01st December 2013. After confirmation of all the ...
I received a call from Thandi asking if i had picked up my replacement decoder, i told Thandi i had and that it was working perfectly as i knew it would as what i had told them about my other one was correct and had to fight with them to have it replaced. Thandi said that the least multichoice ...
I am not even sure why I am wasting my time to blog this as Multichoice does not care one bit!! I get an error code E30-4 and call the call centre as the message indicated that this action will resolve all my problems. Yea right!! Calling them did not resolve a thing as the people at multichoice ...
I lost full functionality of my Dstv electronic movie guide over weekends (Friday till Sunday) a few months ago. A MultiChoice employee informed me it was to get customers with the old dual view decoders to upgrade to new PVR decoders. After complaining to DSTV my TV Guide was returned to full ...
For quite a while DStv has offered an online programme guide called "Dish Digital." The link still appears on their website, promising that subscribers can "find out about the season and show premieres on all the channels on your DStv bouquet" and "if you're a Premium ...