To whom it may concern I'm extremely disappointed with the service that I received from your organization especially customer service and your billing system, it seems you don't care about customers when it comes to billing, my frustration started when I requested to amend the debit order date from ...
On the 18 November 2013 I checked my bank statement and noticed i had no dstv deduction for October. I sent an email to specialist activation querying it to which they replied we had to verify your bank details and we couldn't deduct but we will strike you double in November. I asked what that ...
Since 15/11/2013, my service gets disconnected every day. I call DSTV every day in order to view channels that I paid for on the 1st of November. Everyday the service gets reconnected and I get told that the account will be sorted. It is now 11 days later, still, I have to call in every day to ...
I get charged R695 for one months PVR viewing, and I've arranged to make payment on the 25th of each month. For the past 3 months I have been making payment on the 28th, been disconnected on 2 occasions, and been charged R50 reconnection... Month after month??? If and when DSTV disconnects me they ...
I just cant understand Multichoice, we are premium subscibers, we pay so much, you guys keep increasing premiums yet you trick us into cancelling our magazines. update details and we cancel our monthly magazine, enter your competitions and we cancel our magazines. Thats the problem with powerhouse ...
The quality of DSTV programming has tremendously dropped over the past two years. DSTV has become a total rip off. I understand they are running a buisness for profit purposes, then rather just have a premium package, don't advertise other packages if they are not going to be a priority to your ...