Paid my account in cash at Standardbank Northmead Square on 17October2013. Subsequently I have been receiving massages on my tv to pay this account or have my subscription cancelled. I have emailed proof of payment and spoken to their accounts department to no avail. Please could I get somebody to ...
4TH COMPLAINT - BAD SERVICE - REFUND PLUS INTEREST THE CALL CENTRE AGANTS ARE DUMP! AND TOO THE PERSON HANDLING THE COMPLAINT! NO LISTENING SKILLS, PLEASE PULL THE VOICE RECORDING WHEN I CALLED TO CANCEL THE DSTV AND WHEN YOUR COMPLAINT PERSON CALLED ME. SHOCING SERVICE!!! MULTICHOICE, WHERE IS MY ...
LAST WEDNESDAY I SUBMITTED A COMPLAINT ABOUT BEING CHARGED FOR A DOUBLE PREMIUM SUBSCIPTION AFTER SWAPPING MY STANDARD DEF DECODER ON OCT 11 WHICH I HAD LINKED UP TO A HIGH DEF DECODER IN EXTRAVIEW. AFTER THE SWAP I WAS CHARGED FOR TWO PREMIUM SUBS EVEN THOUGH THE ADRESS FOR ALLEGED SUBS WERE THE ...
I have made payment to dstv on the 21/11/2013 09:21 and my service has been suspended as according to then the monthly subscription has not been played yet. If you call in theirs a voice prompt giving a email address but the emails do not go threw. The only email going threw is to enquiries (case ...
I've upgraded my bouquet earlier this month and downgraded a couple of days later. Then I had a problem with the website not being able to do this and I had to call the callcentre to help me, which they did. This past friday I upgraded to Premium again and when I decided to downgrade yesterday the ...
As per a previous complaint I received an email from Rupert telling me that they had tried to contact us but with no success. I explained in a return mail that this was rubbish! I am at home 23/ 24 hours every day looking after my 86 yr old Mom with a broken hip. My home phone with 3 ext did not ...