Last weekend I wanted to watch the rugby and had heard that you could upgrade your DSTV for a short period of time from a family member. I phoned the contact centre to confirm this and was informed that you can upgrade at any time but you can only downgrade once in a month. Having disclosed to the ...
It is very upsetting to have a massive corporate company like multichoice who likes to rip people off. I am not in arrears on the account but actually have been paying extra on the bill since April 2013 till now. I do not understand why they are so quick to disconnect without even calling the ...
I, contacted Multichoice yesterday, after being cut off. As a debit order customer, they said that I'm in arrears.??? Debit order?? They get their money, every month. Last night a consultant called and said it' a mistake and reinstated my service. Debit order is for the 1st. Now, trying to call, I ...
Our DSTV has not been working for the past 3 weeks. It is on and off on a daily basis. All channels are out of order, even the SABC channels. We have to phone daily for them to reconnect it. Just to find that it is not working again the following day. Our account is paid up to date and we are ...
Have been calling Dstv call Centre a lot today than I called anyone and spending 10 minutes to end with and Noone picking up. At one point the person answered it was so noisy that she couldn't even hear me. All my airtime gone for nothing. Incompetent people. Disappointed ...
After i was at the depo the installer check my system and found that the lnb is not working. I phone the Florida call centre and speak to a lady Lerato that told me the lnb is cover and i can go to depo get new lnb. She even confirm it with her supervisor Kabelo. Today there nothing on system that ...