3 weeks ago I wrote a complaint to Mugg and Bean Newcastle as they have not paid out my customer liability claim since September 2012. since my compliant I have been called by 2 males who said they were from the regional office and that Sue herself would be in touch with me, which, she hasn't done. ...
My husband and i frequently go shopping together and have always found Mugg and Bean our restaurant of choice - the reason being fresh ingredients and very good presentation. We often order different items off the menu and have never had anything to complain about. On Sunday however, when visiting ...
My husband and I arrived at Mugg and Bean Centurion yesterday 10/02 at 11h50 and ordered lunch and drinks. At 12h50 we couldn't wait for lunch any longer and walked towards the till to pay. Whilst explaining to the waiters that our food is taking ridiculously long the manager arrives and here's our ...
"Same old, same old..." I keep on getting promisses that this place will be improving its service, yet nothing really happens. Two weeks has passed since my last visit to this establishment, yet yesterday my wife and i had the same old experience as in the past - pathetic service! I'm ...
I ordered the "Famous breakfast" that comes with a corn fritter. It arrived and the corn fritter was a flapjack with corn ontop. I complained to the manager "You can't put a corn fritter on the menu and then deliver a flapjack with corn on top" and he said "that is how it ...
I have complimented Management on their staff, but felt that I had to post on Hello Peter as well. Working in the service industry myself, I know how important good service is - especially in South Africa. The staff at Mugg & Bean, 14th Ave Fairlands are efficient, friendly, polite and helpful. ...