After being seated by the hostess we proceeded to wait ten minutes without a waiter visiting the table, eventually I saw a manager noticed us sitting without drinks and closed menus on the table but to my disbelief he picked up his cell phone and made a personal call of which I had the pleasure of ...
We first met Brian about a year ago... perhaps a little more. The first time he served us we were absolutely blown away! He was always around making sure we had everything we needed and nothing seemed too much trouble for him. We are now regular customers of his, to a point that we prefer to only ...
Despite an apology from you, this practice prevails at this branch of Mugg and Bean. Despite your spokesperson saying how unacceptable it is - it is still happening. An extra charge on my bill of R2.00 for Coff Creme (which is actually a tiny container of jam!! Shame on you Mugg and Bean for being ...
I have sent M&B an email over 48hrs ago from their website, but have had no reply. I buy a Coffee/Chino freezo from Sasol Delight every morning before work for R15.95, I then bought one from Mugg and Bean last week and they charged me R27.50, for the exact same product. How can they justify ...
I went to Mugg the manager/owner to whom I spoke immediately started attacking me. telling me that if knew nothing about food as cooked meat weighs less, I know this, but it wont reduce the weight by more than a quarter (incl the scewers & peppers) after about a minute of verbal attacking, I ...
Hi, Had a lunch with some colleagues-11-02-13. the reatsaurant wasnt even half full, but ther service we had was very slow and poor, we even got late to get back to work, extremely dissapointed that people dont care about service anymore, we had to ask our waitress where our food was after half an ...