I booked my phone in at the repair centre in midrand. Given a form to complete and sent to MTN insurance .( Never got the Quote from MTN repair centre had to phone them) Sent my forms to mtn via Email 4 times. Phoned them a few days later no answer. Tried the answering service and it said they ...
I went to the woodmead branch this morning to do what i thought was going to be a simple sim swap. I did the same Vodacom yesterday across the foyer which took all of 5mins. I was approach by a lady staff member who indicated that the system was down and it was not possible. further i was holding ...
We updated our contract in Dec'13. Prior to this we had a 2 year contract at the same branch of MTN, with NO problems. We went to see the consultant (Eugene) who assisted us with this. We took out 4 Samsung SIII mini's, all on a MyChoice 50 contract. We specifically requested that a 'soft cap' be ...
The 14 January I received my usual top up of R200 25 sms and 200mb of data, on the 16th January I was on the Internet as usual nothing new, I went onto Groupon and whatsapp, for about 3 hours and by the end of that the airtime I had and data had all finished! To my surprise I called MTN call centre ...
On 21 December I logged a complaint on this site complaining about incorrect billing since September. A lady called Veronica responded with Request Number 3064786 promising to sort my problems out and to be in contact with me. I have subsequently logged several follow up calls and have not received ...
MTN says: Kindly note that you will need to contact the manufacturer directly in order for them to assist with the settings. Thank you Wenzile Masina REQ:3148883 This is an MTN contract phone 2 weeks old, it looses signal continually, struggles to send and recieve MMS s, internet hardly works, how ...