I had a problem with my handset. I then went to Clearwater branch and was told, that I had no insurance, and the only option was to upgrade (I did not want to but no other option) and they wanted me to buy insurance (but declined when I say the amount) when I looked at my statement I indeed had ...
After 2 years I suddenly have 2 contracts now with a diff number, 073 number for my data contract which is now a complete different contract to my phone (078*). I have been billed with 1 amount for 2 years but I have 2 contracts, how does that work? my 073 contract expired in June 2013. When I ...
After paying my access fee of R1 600 on Thursday August 22nd I was promised by Ndumiso Magubane that Tumelo will call me to arrange the delivery of my phone and that the delivery would be the next day, and that never happened so I phoned again the following week on Wednesday since you will forever ...
MTN was notified in January 2013, of my condition. I was diagnosed in November 2013 with Cancer and loss my job in December 2012. My daughter received a call from MTN on the 29th August 2013 requesting payment from her for my account. My daughter informed them that she is currently the sole ...
After suffering the last week with limited network coverage from MTN in Kriel (Ga-Nala). I've only been able to receive calls or texts 10% of the time, including making calls? I'm really frustrated as we are already stuck in the middle of nowhere and communication is my only link to the rest of ...
3 Months ago I went to my nearest MTN store (Vaal Mall) and request from a consultant (Michelle Fouch? to change my monthly Debit Order date from the last day of the month to the 25th of every month. I was assured this will be dealt with and left. To my surprise, the money did not go off on the ...