On friday 30/8/13, myself and my ex husband entered the shop to do a transfer of a contract. The store was busy and a customer walked in and jumped the q. He was there before us and I understand that he had the right to go first. At a point Siza said "This way please sir"without ...
My MTN account was suspended because of now payment received. The past 6 months I paid electronically. On the end of July, I phone customer services with my new banking details for my debit order. I received an SMS back from MTN Customer Services to inform me my banking details are on their system ...
Could you please fix your network. I reside a few hundred metres away from your basestation, named "MODDER" in Wilro Park, Roodepoort. This particular basestation has numerous "issues" It drops calls, I am speaking to someone and the call is dropped and my handset says "NO ...
I have a contract with MTN that I entered into in March 2013 and i want out. Bad BAD service!! As part of my contract i receive 250 meg a month. I requested an increase of my data to 500 meg a month. Currently i am being billed for the full 500meg a month (for the last 3 months). At first when i ...
Itook my phone to the ATM WONDERBOOM JUNCTION to be booked in for reparis. however, this was not before every mtn next ot me refused to assist me because they are now a franchise and not owned by MTN... I didnt understand how this was my business as i am only a customer of MTN with a contract. even ...
I signed up for a anytime 200 contract moving from vodacom (wrong decision). It takes them days to get approval. I changed my mind while waiting for approval and wanted to sign up for anytime 350.One of the sales consultants told me that when the contract gets approved, I just need to tell them and ...