This is my second complaint about the same issue with MTN! I took my phone in for a warranty assessment, it was approved and i was to get a new phone. Skipping the aggravating details of my wait, i am still waiting for a phone! I got a call from a guy named George who told me to go collect it from ...
I blocked my sim card 2 months ago and today I phoned the call center and asked why my account is so high they tell me the sim card is still active. This is pathetic and disgraceful, how can we be taken advantage of by these service providers that give us so little and take so much from the ...
I have called the Mtn 'flag ship' store in century city every single weekday since monday last week but no one ever answers the phone. So i emailed the store. That email bounced back. Then i called the general enquiries line and the gave me the same number for the store that i told them no one was ...
My Nokia Lumnia 900 stopped working on the 1st of September, I took it to the Mtn store at Maponya Mall on the 13th of September and it was booked in for repairs and on the 19th I was given a New Nokia Lumnia 900 which is also not working, I do not want that phone anymore, I was told by Mtn Maponya ...
The Sales reps are very eager to get you to sign a contract and once its done all you receive is bad service. On Monday I was advised that my application had been approved and that the new sim would be activated and that I should collect the phone on Tuesday. When I went in to get the phone, I ...
It has been 3 months since my contract has expired. I called MTN twice to tell them to cancel my debit order!!! They have promised to do so but now i see that my account has been debitted 3 times since expiry!!! This is!..plain and simple. MTN must cancel my debit order and refund my 3 months worth ...