I took out a data contract in August 2012. The modem arrived but due to bad coverage did not work - no 3G and edge ridiculous slow. I spoke to the Area coverage consultant telephonically from the MTN SP desk in Beaufort West. The bad coverage was confirmed. I cancelled and signed the subscriber ...
After a bit of a struggle with this matter, I managed to solve this little help with the very kind and proffesional assistance of Veronica Smith, Faiza Kara as well as Wenzile Masina. Thank you for you assitance ...
This is my second complaint in 1 week about mtn for poor service delivery, I have still not had feedback from mtn and do not expect any as I can see how shocking the service is from the amount of complaints on this site. A month ago I claimed from mtn insurance as my handset was damaged, after two ...
I aplied for a transfer of my contract from my mother's name to mine on the 15th of December. After a number of attempts to find out what is the status everyone just say they will find out and let me know. I never hear back from them. If I call back they say it is getting processed. It is 3 weeks ...
I purchased an iPhone and set it up beginning of the month, I checked that there was 400and something MB of data available, now you think yeah you used it up... NOT as I have (uncapped) wireless at home and at the office so basically the phone is constantly connected to wireless network besides ...
I checked on my mtn contract that I am Eligible for a upgrade. it says not Eligible. I then saw on their policy documents (refer to the details below) point nine that I can upgrade prior to the upgrade period just with the right permission. I phoned the retensions department and was told that they ...