On the 9th January I logged a complaint against MTN. On the 10th January I received a response that the issue has been escalated, Today is the 29th January and I still didn't receive call. Because of PICBELL PARCADE bad service I took it for a second opinion... where i was informed that this IT IS ...
MTN head office requested through their branch at three rivers Vereeniging for me to supply them with a certified copy of my ID and proof of residential address, i duly did this only to be told that my certified copy of my Id was out of date. i had a new certification done and asked the police if ...
As per my previous report on Hello Peter (https:///mtn/complaints/phone-returned-unfixed-958203), my phone was sent in and returned unfixed due to the incompetence of both the call centre consultants and technicians. After never receiving any further communication subsequent to a very vague ...
I noticed that my airtime had just disappeared 'again'. I phoned the 808 and they told me i downloaded something on the internet. And i should call 1555 they will help me with my query. I called them and was told to wait until my account is 'closed' as they can not view my account until the 14th, i ...
Last year October I bought a contract phone from MTN within 3days the phone died didn't switch on. I took it back to the Eastgate branch where I purchased it to the same person I ahd been dealing with. He took the phone and I told him that I want a new phone same model but I just didn't want them ...
I HAVE A COTRACT WITH MTN THAT EXPIRES ON THE 16TH SEPTEMBER 2013 PAYING THEM R518.99 PER MONTH, THE SCREEN ON MY BB BOLD 9780 STOPPED WORKING, BOOKED MY PH IN AT WESTVILLE BRANCH ON THE 13TH JANUARY 2013, NOBODY HAS CALLED ME ABOUT MY PH, I HAVE RECEIVED A SMS SAYING IT HAS BEEN BOOKED IN AND ...