I called mtn today at 1:48PM today to be assisted with the problem I had with them regarding my phone I could not make out going calls from friday morning till today so I called them to tell them that I still couldn't make out going calls. I spoke to a consultant by the name of Itumeleng Rakema she ...
I took out a contract with MTN beginning of last year, got a Blackberry as internet browsing is free, but I have been charged since the beginning, even for sending BBM's. Two weeks ago my memory card stopped working, I took this to MTN PavIlion and the data consultant could not even save one ...
MTN, please READ my complaint before replying, since you didn't read my last complaint. I am throttled, I KNOW that I am throttled. For the past 6 months I have experienced the throttling. my problem is that the throttling has never been this slow for this long. I am getting less than half of the ...
I have got a Blackberry mobile handset with Blackberry Internet Service (BIS) and am not supposed get billed for internet usage on my mobile. However, I was billed for internet usage on my mobile handset from 22/12/2012 - 13/01/2013. After querying this with the MTN Business Operations call centre, ...
Nearly 3 weeks ago I called the call centre and requested an item to be e-mailed to me. I was promised delivery within 24 hours. Soon it will be 24 days and still no joy. 4 calls later to their "ever so helpful" call centre and I am still waiting for their snail mail. Yesterday I spoke to ...
BEING OVERCHARGED EVERY MONTH FOR BIS WHICH IS ACTUALLY INCLUDED IN THE CONTRACT SUBSCRIPTION. CONTACTED MTN TO HAVE IT RESOLVED AND HAVE NOT HAD ANY FEEDBACK SINCE! VERY DISGUSTED!!! BEEN A CUSTOMER WITH MTN FOR 7 YEARS . MANTOA, GUESS WHAT??? MY JANUARY INVOICE IS OVERCHARGED AGAIN!! REQ:1609778 ...