I have had it with MTN and the way they deal with coverage/latency issues on their 3G/HSPA network. After having 3 towers down in the North Riding area since 21 January 2013, MTN has confirmed on 22/02/2013 that all towers have been restored in full. Now please explain to me why packet loss/ high ...
I have a contract with MTN which I took last year January. The handset that came with the contract is an iPhone. Now the problem is I have always had problems with 3G, I can only get Edge and this is very slow. I have called MTN call center several times and the suggested solutions they give don't ...
I recently requested for a Credit report on my ID number from a credit institution and found a MTN contract that was opened on my ID number. I DID NOT OPEN A MTN ACCOUNT. Called the call center to verify if this account was opened under my name and ID and this reflected as true. Certainly there's a ...
On Saturday 26 Jan I went into MTN in Stoneridge to enquire about the iPhone5 that htye have been advertising incessantly. Of course they had no stock but they took my name and said they were expecting stock in the coming week and would call me. On Wednesday 30 Jan I got a call saying they had only ...
In September I took out an uncapped lite contract. The person said that I can cancel the contract within 5 days if I'm not happy with the service. As it is the network was horribly bad, so I took it back and cancelled the contract. End of the month I received an invoice (high but okay). The end of ...
A upgrade was done on my contract with MTN. When I found out about this in November 2012, I reported this to the call centre and sent all the required document. I was given reference number 1488994. Up to date this issue has not been resolved yet and same response I always get is "waiting for ...