I had a contract with Mtn that ended after the 24 months. I was not told that it had ended. I went to the MTN store at St Georges mall & asked about the contract that I had. I was then told that I needed to cancel the contract as it continues until it is cancelled by the contract holder. The ...
Went to MTN direct store at Riversquare shopping Mall to process a lost cellphone claim on Monday the 4th March 2013 and to block my number. Went to the store on Wednesday the 7th March 2013, to get a sim swop which cost R137.8, while I waited for approval from the insurer. Asked Pule (shop ...
Sent 3x "Upgrade" sms to 30630 today. Not a single reply! What's up with that??? ...
I went into MTN in Fourways to upgrade my Cellphone on Sunday and was helped by Malcolm. I can recommend him to anyone wanting excellent service. He was knowledgeable, patient and Helpful. I have never had such fantastic service from MTN in the 10 years I have had a contract. He has really changed ...
I was charged for BIS for a couple of months, I own an Iphone so I have no reason to ask for it in any case. I confronted them about 6 times (with other problems included). On my itemized billing it shows that I have been charged for BIS and Friday Mtn (mall @carnival) calls me and says they cant ...
On collection of my laptop from mtn, I was advised that there won't be any additional charges added on my invoice, I was to pay R359.99 as per the contract I signed with mtn. I received an e-mailed statement stating that I am owing R425.0.00, I called the call centre to enquire why was I charged ...