Before I left for Chile on 12 April I call the call center to confirm I had roaming and they advised me it was active on my account. It picks up the networks movistar, entel, claro and one or two others, but it always shows SOS for network coverage. Also how do I change the host routing table if it ...
I am receiving hundreds of calls per day from people who have received an sms telling them to phone my cell number to receive a prize. I have not being answering my phone, so now am receiving very abusive voice messages telling me to stop sending them sms's. I asked MTN what to do but they said ...
I took my cellphone to MTN Woodmead 3 weeks ago for simple repair. I called in the first week and was rudely informed by one of the consultants that I'd be called within 7 working days. Suffice it to say, nobody called me and I called in the 2nd week to find out where my cellphone was. They told me ...
Beginning of Feb 2013, Muhammad Coovad from MTN Direct phoned me and asked if i wanted to take an upgrade. I said yes because I thought it was MTN calling. I have been with MTN for 13 years. He said he would have a new Samsung Galaxy S3 delivered if i took the upgrade. He said that the S3 takes a ...
Vodacom released number (0726066844) from contract to prepaid on 15/3/13 and MTN sent a message as confirmation that the port request has been approved on 19/3/13 and is ready for Port activation. Since then daily visits to the Port Alfred MTN branch were fruitless and I was informed that a call ...
Dear MTN! Iam truly hoping this time i will get help from you guys, my account was handed over to legal, i have paid the full amount and settle all cost with you guys! i was told as soon as that payment reflects in your account after 3 to 5 working days, i should give MTN a call to close my line, i ...