Hi, Early last month I called the MTN call Centre inquiring about my upgrade as to when am I due for one, they advised that it is due already however my account is in areas for 7 months. my question was how is that possible that my line was open for the last 7 months without any notification that I ...
ON 2013-02-28 I PAID FEBRUARY'S ACCOUNT AND ON THE 10TH OF MARCH 2013 MY 3 X LINES WAS SUSPENDED DUE TO "NON PAYMENT" THE AMOUNT DUE WAS R1, 687.38 AND I PAID THE AMOUNT OF R1, 690.00 DECEMBER 2012 MY STATEMENT STATED THAT I WAS IN CREDIT WITH THE AMOUNT OF R11.24. JANUARY 2013 MY ...
On Sunday 24 March at 2pm I returned from overseas and requested the Customer service line at the call centre (808) to reconnect my internet etc on my iphone. That evening it was not on yet and i phoned them again. I was told that the people responsible to do it was only working monday to friday. ...
I took out a laptop contract via mtn broker, store name as per invoice is ccs igmitiion. The address is, PO BOX 8436, Halfway house invoice no 1008246663 And the store I'd 01008, I bought it last year 10 Aug 2012, It does not switch on unless the charger is connected, it shows the battrey as full ...
Hate complaining, never do it. But for this complaint i even did special research as to where it would be best suited. MTN, i have been using your Uncapped light package for the past 12 months. For the past 4 months my internet started dropping constantly, it drops around every 10-15min and i have ...
In Feb 2013 i went from contract to prepaid. Yesterday I needed to load BIS for the second time since on prepaid. I dialed the number i saved the previous time, but there was no option for BIS just BISBES. Not knowing what the difference is i chose the option. Got an error saying that the service ...