MTN DEDUCTED AN AMOUNT BY DEBIT ORDER OF R2687.49 FROM MY BANK ACCOUNT FOR SERVICES. WHEN I PHONED THEM ON THE 1 OF MARCH. REF NR, 97636154 THE CONSULTANT CALLED BRENDA SAID SHE WOULD PASS IT ON TO THE RIGHT PERSON FOR INVESTIGATION, UP TO THIS DATE I HAVEN'T HEARD FROM ANYBODY, ON THE 22ND OF ...
In January 2013 I received a bill from MTN for R450. My contract is for R89.When I queried this I was told that it is due to Whatsapp. I immediately cancelled WA and in February I received a bill for R259 from MTN. I queried this again and was informed that it is Integrat. I do not know what ...
I upgraded my phone on my MTN contract on 12-03-2013. I returned the phone the next day due to the internet being faulty and slow and the Facebook application not working. The consultant suggested that there is nothing wrong with the phone. After the phone got tested by a technician, I returned the ...
I called mtn customer care and got through to a Rebecca and seconds after i was speaking to Phindi Nele the Supervisor, who did not know why the phone was given to her, i was calling to complain about the service i received prior to speaking to them when i called in earlier. Phindi listens to me ...
In a period of 24 hours, my airtime had depleted by just under R300. I have a Blackberry Bold with BIS (BlackberryInternetService), which is a service that I pay for every month with my contract, which makes downloads and internet FREE!!! When phoning customer service, I spoke to a lady who was ...
I have the new Blackberry Z10 and recently discovered that my battery was not lasting as long as it should. I decided to phone MTN for assistance. However when you dial 808 you receive an update on your unbilled balance. Mine is usually -R600 however this morning it was R3, 800. I asked the ...