I had a 2 year contract with MTN and did not renew it when it expired in January. i cancelled my MTN contract sometime in jan, i went to cancel it at the Menlyn Branch. I was assured by the consiltants who helped me that they send the email to the people who deal with cancellation, moreover the ...
On the 28th March 2013 I visited the MTN store in PAvillion. Despite the long que's and slow response times, I waited in anticipation for my query to be dealt with. I required a simple sim swop to be done. I was assisted by Siyande. He provided me with a new sim and assured me that I would be ...
I recently moved to the UK and wanted to change my contract to a R50 anytime sim only contract. The contract was past its 24 month period so this should have been easy. Issue1: I've had experience with MTNs "customer service" before so I tried to change the contract a few days before I ...
Hi, We had a contract update due in March 2013. We wanted the blackberry Z10. I upgraded on my number but wanted to give the phone to my wife. On the day we upgraded I asked the assistant 4 times whether this phone can take BIS (my wife still has BIS) Everytime she said yes. We had to do a sim swap ...
It started on the 21st of January, I needed a new blackberry... I have been a pre-paid mtn user from 2007, and needed a contract. Appon receiving ny application form: I asked her what I should fill in and where I should sign... Her response was quite startling: "ehhh I'm not sure, uhhh maybe ...
I applied for two top up 200 contracts thru Jason Spamers and they issued two wrong contracts to me they gave me two anytime accounts, I recognized this a day after I received my phones and immediately phoned Jason to fix this, now I've been billed for any time and they took to much money out of my ...