I purchased a merchandise (SAMSUNG GALAXY S4) through MTN Direct in September 2013. On the 3rd of January I returned the phone to MTN High Volume Repair Center (HVRC) in Midrand Johannesburg. The lady who assisted me told me that by Tuesday the 7th January I would have my new phone delivered to me. ...
I recently amended my banking details and went into your Cape Gate store to make a payment as the debit order was returned. I paid an amount of R1400 as I was told that the change would not be in time for the end of Dec run, but was still debited at the end of the month for the same amount. I have ...
So ; here we are looking to update details so that eventually when trading resumes I can transact. But the buggers from Zakhele ; have received my change of details form 3 x times. Still my details not updated. Still have a automated response that all resolved in 7 days. If you can't ; that ...
Hi, I would like to thank Shannen Koekemoer for going an extra mile and her hard work for resolvng my cell phone problem that was caused by Foschini one to one department. It was tough and she didnot loose hope and she kept on trying and contacted Foschini via email and calling them too while she ...
Despite numerous promises, I have yet to be provided with a copy of the original signed contract in respect of a cell phone contract. This is now ridiculous and I am beginning to believe that the contract does not exist. Cannot believe that a company of MTN's size is not able to retrieve a copy of ...
I upgraded my cell phone contract at MTN Cresta in December last year. I got a hold of the December Yellow Trader and decided on taking the Samsung Galaxy S4. When i got to the store i was told that the prices on the catologue was applicable to the open ended contracts. I decided to go with the top ...