3.06.13 i went to mnt to buy a Samsung N8000 tablet. I spoke to Christian Swart. while assisting me, he helped 3 other people.- so much for personal attention, more like distracted attention. My B/F said its good for him to be able to help so many people at once, but i don't like it at all, because ...
On the 07/06/2013 I went to MTN The Glen to upgrade my contract. Know @ MTN The Glen you can wait about 45min to an hour to be helped, eventually I was helped did the upgraded told the consultant not to cancel my BIS, on Friday evening when I got home I could not use anything on the phone, I called ...
I am actually shocked! Last month (May), I was billed R208.00 via debit order from MTN, where my usual debit is R149.00. When I phoned customer service, the gentleman advised that I was accidentilly billed for BIS which is included in my debit order of R149.00. He told me that it will be either ...
They always emailed my statements to me until 6 months ago. Now I dont get an account. I still pay a average amount.y tablet has been mostly off for the last six months I dont even use it but I still pay it and it is even off now as we speak. I even spoke to head office and still dont get my ...
Due to an unattended dispute on 1 of 5 contract no's (which I feel still needs to be resolved), I have been disconnected since Sept. 2012 and although I have paid the disputed account R5364.53, 3 of the 5 no's are still disconnected and with "legal dept." although they are still being ...
On 2013-04-13 I upgraded my cell phone contract with MTN Mall @ Carnival Brakpan Shop 35. I upgraded my contract to the deal where I would receive a Samsung TV with my Samsung Galaxy Pocket cell phone. After filling out all the paperwork I was told that the TV would be delivered to my home within ...