Dear MTN - no response received to date! Network Coverage is not taking responsibility and each time I calldespite following reference numbers, they want to know what is wrong: 3575016, 99520319, 0054529. Hello blujay, Thank you for your post, I apologize for any inconveniences caused as a result ...
Guys this is disgusting and the sign of having incompetent staff cause all the time you complain they will tell you about the touch points breakdown and nothing happens. Since struggling for three months now for the matter to get resolved but are quick to take money. Hello JANRA, Thank you for ...
I received a phone call from an MTN telesales person. He had noticed that I had not got a phone upgrade although I had been due for one at the end of March. I said that I was going to downgrade my contract and I knew I had to wait until July. He then with great gusto assured me over and over again ...
I went into MTN Clearwater Mall on Monday afternoon (3 June 2013) to open up a cell phone contract. I was assisted by a lady. The contract was for a Samsung Galaxy S3 Mini at R249 a month. She was having trouble uploading it as it kept saying it was R299 and I wasn't budging on my budget. She then ...
I went to upgrade my contract. I asked the manager as to when the Samsung galaxy 4 would be coming out. He bluntly to me and said end of the year. I took out 2 I phones. When I called within 7 days to return, he said I cannot. I feel that he shouldn't have as I was going to only take out 1 I phone ...
I was abroad from the 2/06/13 to the 7/06/13, with roaming activated so I could reach family at home. However upon my return to SA the morning of the 7/06/13 i was notified that I had exceeded my credit limit and that all outgoing services are suspended. On the 8/06/13 I went to my nearest Mtn ...