I submitted a report on the 28th of May 2013 on hello peter about MTN and how poor the service is regarding getting back to the client and on unfair billing. I received a reply from MTN on the first of June saying how sorry they are and that they will contact me soon, more than a week has passed ...
I HAVE BEEN TRYING TO CALL THE MTN CALL CENTRE SINCE 9AM THIS MORNING!! THE ONLY "PERSON" TALKING IS A FEMALE REAPEATING THE SAME THONG OVER AND OVER AGAIN!!! THE CALL CENTRE DON'T ANSWER THEIR CALL! S!!! POOR SERVICE TO SAY THE LEAST!! WELL WHAT IS NEW??? ...
I have upgraded my existing MTN cellphone contract to the SAMSUNG TV Promo. I signed the paperwork and 3rd Party TV application forms on April 22nd. I was handed the phone and was informed that the TV would be delivered in about 7 Business days. I continuously enquired on the progress and kepot ...
It is with disgust, that 7 days after logging my first complaints with MTN via Hello Peter and the MTN branch, we are still no closer to a resultion to this problem. My husband still has no BIS on his phone, my daughter is still sitting with a useless S3 with no data or airtime. The consultant is ...
Can someone please explain to me why I am being limited by data usage, yet I buy data to surf the net. I got me a Blackberry contract before this whole issue started with data limits. Now I am paying R300 plus for a phone which I cannot use for the features offered when I signed the contract. No ...
It has been 1month since I booked in my cellphone at the man store in Durban workshop but since I was told that it cannot be repaired while it was under warranty, upon receiving the phone back there were buttons missing and the screen had dust particles and it was not the same condition as I had ...