I have updated my account after fighting with MTN for 8months regarding this account. After finally paying the total owed and making sure the account is up to date I am still in arrears because MTN tells me" It is my responsibility to tell them to continue debiting the account"!!! What ...
MTN is pathetic, I tried opening and account with MTN and later found out I had money owing since 2010 and despite me disputing this I paid this money so that I could close off the previous account and receive the new account not to hear that I have to wait 30 days just to close off an account. The ...
But now I have had the phone for 6 days and it is already broken. I went to mtn head office yesterday to complain about the fact that you sold me a broken phone. They told me that I need to send my phone in to get a replacement, Ill have to wait 2 week for the replacement. They cant give me a phone ...
Original post: A few Months ago i went in to an MTN store to cancel the contract i have with them. I spoke to the store clerk and we then phoned the MTN help line from the store and got a price on how much it would be to cancel. I was then given banking details of MTN and told to Deposit the money ...
Today is the start of my billing month and I receive an email this morning stating that my inclusive data bundle has been cancelled. This is the 2nd time this has happened since I renewed my contract in April. I phoned the call centre and spoke to Eunice who logged a query (REQ2506807) and says the ...
Cell phone make: APPLE Cell phone model: I-PHONE 4 Cell number: 0832752526 Account number: A1131204 I am really unhappy about you sending me a refurbished phone after I gave my NEW IPhone4 in for repairs to you last week. We have a lovely lady in our office, Nolwazi, who handles all of our MTN ...