For the past few months I am suddenly getting my statement in Afrikaans after almost 2 years of receiving it in English. I am not Afrikaans and barely understand the language. Last month I contacted MFC about it. They assured me my language preference has been changed back to English (I have emails ...
My debit order was cancelled without informing me. When I called the call centre I was informed that my account is arrears. instead of getting answers and assistance from the staff from the relevant department I get no joy. The service is pathetic to say the least and I spoke to a lady by the name ...
I purchase a car through Nedbank Motor Finance in 2012 (Reanult Sandero 2009) in November 2013 the car got in an accident and was written off. I got a settlement letter from Nedbank and the car was paid off by the insurance on the 20 November 2013. On the 27th of November Nedbank deducted the ...
How difficult is it to cancel the credit life insurance on my vehicle? I have been trying for 2 months now. I phoned in on 12/11/2013 and spoke to Siphewe, who assured that it would take about a month to cancel. Then my normal debit order goes off as well the other credit life firm's payment end of ...
I am trying to get the settlement amount for my vehicle. I have tried using your self-service option, I got an email and an SMS, the only problem is the amounts are different. I then called into your call centre for them to give me the amount, now the amount they gave me over the phone and the ...
I took out an extended warranty on my BMW E46, but as soon as I wanted to claim, the call centre operators had bad attitudes towords me, and all of a sudden the part was not covered, although they cover the gearbox, it is all of a sudden a part on the gearbox they don't cover! Why don't they just ...