From the 8th of April I've been trying to surrender my policy. I've submitted the required documents however they had a issues with kyc. To my misfortune I am staying with family so I don't have my own utility bill, telkom bill, rates bill, lease and my salary advice does't stipulate my address I ...
We have been strugling for some time to sort out problems that we have regarding high amount of tax being paid as we are only pensioners. I have seen a tax consaltent and she informed us that Momentum have issued us a IRP5 in 2007 for money that was owed to us for the tax year 2006. We were ...
I have a RA & recently requested that the Policy term be extended & the Portfolio & recurring contributions be switched to a different portfolio. After numerous calls the term was extended but the funds switched to the wrong portfolio. More calls followed & I received an email from ...
Multiply is Momentum's service that is suppose to encourage healthy living so you can earn money back. Well I have be trying to use this system but it is ridiculous, they have so many websites and none are user friendly. Certain thing have to be done like flu vaccines and pap smears and on their ...
This must surely be the worst service I have ever seen in my life. Firstly I struggle and fight with Multiply for 3 months to assist me to in moving my gym membership from Vitality. Now almost two months later I learn that they have not accredited me with one gym visit for the whole of 2013. Their ...
I have a R/A policy which matured 01-03-13. Application re disbursement instructions was mailed on 14-02-13 and another sent registered mail on 07-03-13. Due to postal strike latter received by coy on 04-04-13. Intially advised via email that my application was incomplete. Transpires that I had ...