Momentum health has debited R7648.00 from my account?! Where does this come from? I have confirmed the amount of R992.00 that is supposed to be deducted from my account every month for my parent's med aid Ingwe option that commenced 01/03/2013 from my account. I called in a few times and confirmed ...
I have been with Momentum Health for about 13 years, on a hospital plan. I have never had to claim. I recently tried to enrol my daughter, a student, on her own plan. A litany of disastrous services: wrong information, wrong forms, refusal to accept her because the forms (supplied by them) were ...
THIS IS NOT THE FIRST TIME THAT I HAVE SUBMITTED A CLAIM TO MOMENTUM HEALTH, TO PHONE AND FOLLOW UP ON THE CLAIM A WEEK LATER TO FIND OUT THE CLAIM WAS NEVER PROCESSED DUE TO INCORRECT INFORMATION ON INVOICE. BUT YET, NO ONE WILL BOTHER TO PHONE YOU AND LET YOU KNOW!!! SO WHEN YOU EXCEPT YOUR ...
I would just like to compliment Momentum Health on pre-authorising my Flu vaccination without me even having to request one. Thanks momentum. Keep your patients healthy is the way to go. ...
I submitted two claims in the last 3 weeks for an eye test as well as new spectacles. The last one was submitted last Tuesday. I submitted it timely as I was fairly shocked to hear that Momentum only pays claims every 2 weeks which, in itself is poor. I spoke to Randwir Roopnarain who was ...
I have completed a form to add my husband as a dependent on my medical aid. I have indicated on the form the starting date. This was in Nov 2012 when I sent through the form. I have asked recently what the hold up is. Momentum sends me another form to complete. I have explained on the mail that you ...