I logged a complaint against Momentum Health on this site last week: https:///momentum-health/complaints/unprofessional-not-keeping-their-word-1030865. It has been 9 days and there is still no feedback from Momentum. All I got was two replies from Debbie van der Haar saying that the matter has been ...
I have been trying for 4 days to get a pre-authorisation number for a simple blood test. From being told I cannot have this done... to being told I have to wait for 24 hours after the health assessment - which I did (I waited 48 hours!!) STILL I do not have the relevant number 4 days on. Is it too ...
I have sent a letter asking to cancel my membership to Momentum. I faxed it to 031 580-0566 as I was told by the call centre. I also e-mailed it to [Email Removed] but so far I have received no acknowledgement of receipt. I also asked on HelloPeter.com twice about how to leave Momentum, but no one ...
I sent though a claim of R330 for medication (Ref:170820467) on the 28 February, i still haven't head any response and i have also requested for my medical aid to be Cancelled (Ref: 171172252) still no response. Can i have my money paid back and this useless medical aid cancelled immediately. ...
On the 12th of February I went to a dentist (Dr. Zaayman) which was according to Momentum's website part of the network but according to the call centre he is not. Dr. Zaayman reffered me to a specialit to have my wisdom teeth removed but I couldn't go because i couldnt get authorization because ...
I joined Momentum Health last year, a process that was completely mishandled by a telesales agent from Budget that led to MH putting restrictions on claims for conditions I do not even have. Fast forward, a debit order for my Jan-13 premium bounced due to insufficient funds on my account. MH ...