My medical aid was paid up for the year in December of 2012. It's now 4 June 2013 and I've sent numerous emails to Momentum Health requesting my membership card. They keep telling me the same thing over and over again which is that the card has been sent in the mail but that is incorrect. This ...
Momentum Health is pathetic. I WILL be moving medical aids. My son fell off his skateboard on 26th April and had to undergo emergency surgery on 27 April. This is a clearcut PMB case which they can't avoid as they desperately try to do with non-emergency PMB cases. I sent them a query on 17th May ...
Momentum Health is reallly the worst medical aid! my gynae has sent in a claim for April an May 2013 that to date it has still not been paid. I call momentum call centre they can give me amounts, an dates as to when this has been paid as soon as i ask for proof this they cannot provide me with ...
09/05/13 sent momentum a quotation from my doctor for a gastroscopy scheduled 28/05/13.in attached email I requested a breakdown of the amount they would be covering so as to make the appropriate financial preparations for the shortfall.on the 23/05/13 I had received neither a phone call nor an ...
Hi, I am sure that you know this already, as everytime I tell this to one of your call center agents they tell me... "I know, everyone complains about it", but you have one of the most ridiculously poorly developed Websites I have ever seen in my life. It is so user unfriendly, that I ...
I previously wrote to you when I had issues when a doctor that I go to, one of the prescribed GPs sent debt collectors to me because my claims were not paid by the medical aid. I ended up paying the doctor from my own pocket and now the doctor then turns around to say in fact the reason why he did ...