My first premium hasn't even gone off yet but everytime I have a query, Momentum is always quick to call me and explain everything I need to know. Whether it's once, twice or thrice a day you are always happy to assist me. Thank You especially to Keanin, always sounding jolly on the phone and ...
I've been with Momentum for a over a year and never claimed. I get 1 dentist consultation a year which they are meant to pay for so, I went to the dentist and submitted my claim. It has now been over 3 weeks, my broker has emailed them 4 times with my claim and myself once and yet nothing. I would ...
Having now received 3 different explanations from their agents for the same query, I have lost all faith in the accuracy of their answers and interest in pursuing the issue, and others, through their normal call centre/e-mail service. But trawling through their web site there appears to be no ...
Went to see a doctor very ill on tuesday this week at Toti (around where I live). It turns out my medical aid Momentum Health is not covering my costs. What exactly am I paying for every month? Where is my R3000 monthly medical aid contribution going to? Paid R320 consultation fee out of my own ...
It has now been 5 1/2 months and my Discovery medical account has not been credited with the funds from Momentum, as per the response to my previous complaint, this was supposed to be done September?! ...
I contacted Momentum on Monday via email as i am very interested in medical aid and insurance. After not hearing anything i phoned them Tuesday afternoon to ask that a consultant please contact me to set up a meeting and requested that i be phoned after 15:30 in the afternoon. NO ONE has contacted ...