I contacted Momentum on Monday via email as i am very interested in medical aid and insurance. After not hearing anything i phoned them Tuesday afternoon to ask that a consultant please contact me to set up a meeting and requested that i be phoned after 15:30 in the afternoon. NO ONE has contacted ...
I must compliment the momentum staff that are in the call centre for their fast and efficient service that they have delivered to me on numerous occasions when I had problems relating to to momentum membership.people often fail to give credit for good service when it is delivered. I also understand ...
I applied for authorisation for a CPAP machine for Sleep Apnea in December 2012 Momentum authorised the claim from my 2012 benefits in January 2013. I made a query about the authorisation and waited almost two months for a response from them, they then reconfirmed the original authorisation number ...
To whom it may concern I have a complaint about the Momentum Health medical aid, Health Saver account. I was a member from 1 Februay 2013, till 31 May 2013. According to my last statement I received (01 May 2013) from the medical aid and according to the broker I used, the health Saver should made ...
I signed up for momentum medical ain in march, and to this day I have not received my medical aid card, nor any documents yet I pay medical contributions every month. I have requested for my card to be delivered on 4 different occasions and to this day I wait. The agent I signed with has not ...
Yes so you have contacted me to let me know that your call centre agent didn't know i was talking about my situation, but i just remembered, i surely did tell her that i was in hospital, i work in a call centre, probing is one of the most important things to do, but to generalise a situation? ...