I must compliment the momentum staff that are in the call centre for their fast and efficient service that they have delivered to me on numerous occasions when I had problems relating to to momentum membership.people often fail to give credit for good service when it is delivered. I also understand ...
I applied for authorisation for a CPAP machine for Sleep Apnea in December 2012 Momentum authorised the claim from my 2012 benefits in January 2013. I made a query about the authorisation and waited almost two months for a response from them, they then reconfirmed the original authorisation number ...
To whom it may concern I have a complaint about the Momentum Health medical aid, Health Saver account. I was a member from 1 Februay 2013, till 31 May 2013. According to my last statement I received (01 May 2013) from the medical aid and according to the broker I used, the health Saver should made ...
I signed up for momentum medical ain in march, and to this day I have not received my medical aid card, nor any documents yet I pay medical contributions every month. I have requested for my card to be delivered on 4 different occasions and to this day I wait. The agent I signed with has not ...
Yes so you have contacted me to let me know that your call centre agent didn't know i was talking about my situation, but i just remembered, i surely did tell her that i was in hospital, i work in a call centre, probing is one of the most important things to do, but to generalise a situation? ...
At the beginning of April my son had a bicycle accident which resulted in him breaking 3 of his front teeth. Emergency repair surgery was required but due to the nature of the accident and the need to save the remaining bits of his teeth it was decided that the surgery would take place in the ...