18/11 I submitted a claim. 19/11 I received notification that claims was processed but it showed R0.20/11 I replied to the email asking them to explain why it wont be paid. 21/11 Jarrod Sirsen responded saying he has submitted my claim, I responded saying it has already been submitted and said it ...
I joined Momentum Health medical aid about 3months ago. I am so disappointed in the level of service we've been getting compared to my previous medical aid (GEMS). With GEMS we never had problems with claims, authorizations etc. My husband went to a specialist (Which we paid, as our savings have ...
Momentum has authorized the operation for my wisdom teeth. Everything at first seemed fine, they said the fee of the hospital as well as the aenethetics fee would be covered and that I must pay a percentage of the doctors fee and R1000.00 for admission costs. We agreed to all of this. A few weeks ...
I recently attempted to move my daughter onto my Medical Aid with Momentum Health. Since she is still a baby (turning 2 in January) like most babies she has suffered with some eczema and had to have grommets installed. Imagine my disgust when Momentum Health sent me a letter that my daughter is ...
I was on the Ingwee Health Plan while studying at Wits in 2008. From July this year, I have been getting constant phone calls saying that I owe Dr Akerele R258.91. In trying to seek closure on this issue, I phoned Momentum and requested for a letter stating that there are no claims pending on my ...
A member of Momentum health was treated by myself, an Occupational Therapist, in Claremont Hospital, following a Head Injury, in August 2013. Upon updating my banking details via registered mail on the 4 October 2013 and confirming these details via the call center on the 21/10/2013, 7/11/2013, and ...