On the 10th Dec 2013, my application was underwritten. The following day I received an automated letter saying that my "application has been accepted..." and membership inception was the 1st January 2014. On the 27th of December I called into the call centre querying if my membership ...
Today I just got a R1355 DEDUCTION AND I'M SUPPOSED TO BE PAYING R496 PER MONTH, I REALLY DON'T UNDERSTAND WHY? ...
My normal monthly premium is R496, i see that today you guys took R1355 today. I know that the premium does go up, but going up so much is not acceptable. Why did you guys take so much money of my account? PC Smith ...
It's not often that one can say that you have a good experience when calling an insurance service provider. Fortunately, I didn't have a good experience i had a PHENOMENAL ONE! My soon to be husband asked me to get information on the medical aid and how it would cover him in hospital so earlier ...
My medical aid was effective from September, the main reason why I took it was to circumcise my son, who was due to be born end Sept... My son was Born and in Nov when I wanted to circumcise him it was suddenly not in my package. Because I know I confirmed this numerous times telephonically, I ...
I have sent numerous emails and I am still waiting for the necessary form to update my medical aid option details. A response from a consultant would be nice, as the auto response doesn't tell you, you will have to wait 3 weeks. Pathetic customer service ...