I am totally appalled with the service I have received from everyone I have dealt with at Metropolitan Life. I enquired about life cover for my parents while in Pietermaritzburg. I got premiums and advised the consultant I was dealing with that I will send him my ID document if I would like to ...
I requested on more than 2 occasions to be contacted by your sales department, as I was informed that my policy has lasped, I asked the turnaround time and I was informed that it should take up to 48 hours to receive a call, its 3 days later and I still haven't received a call? ref no 221447187, ...
Got paid Dec the 14th 2012, left money in my account, only to realise that Metropolitan tried collecting on the 24th Dec and it said insufficient funds and according to the bank statement there was money in my account then. I believe there was some December mayham that happened with Capitec Bank. I ...
I took out a funeral policy when a telesales person called me almost 4 years ago. They did not need any proof that I am who I say I am, a simple YES was enough to get money from me every month. I did not even ever receive any policy documents... Anyway, so I call them to cancel this thing, only to ...
On the 29th NOVEMBER 2012, I removed 2 beneficiaries from my policy & i was supposed to be refunded the december & january premiums, i haven't received anything to date. Policy no: 600061649036005674. I would like some explanation PLEASE!!! ...
I went to Metropolitan Life in Germiston on the 29th Jan 2012. I currently have a 10 year investment with them. I wanted to reduce my monthly premium. The lady who helped me was Thandaza. The complaint is for the poor service I got. For starters, the lady did not know how to do the reduction of the ...