I have an old FNB policy that is administered by Momentum. Have been calling numbers, on hold the whole day! Doesn't matter which number you phone, you get the same message: "Our consultants are extremely busy at present". Have been sending emails to various addresses, no reply. Website ...
In October 2010 I applied to have a policy I had with Metropolitan made paid up, documtation to that effect was sent to Metropolitan during October 2010. I was advised that payment would be made to me in January 2013. I called Metropolitan on 9 January 2013 enquiring about my money only to be told ...
My sister and I went to submit a funeral policy claim on behalf of my deceased mother. The service there was poor, consultants were either on their cellphones or just not bothered by the nuber of people sitting and waiting to be attened to. Finally when we did get assistance, we were asked to come ...
On the 09/01/13 I communicated to Jetro Maphalala via his team leader Allen Nkosi's email to add a new member on my current Group scheme. Same day I got a response from Allen to foward my child's birth certificate. On the 10/01/13 I fowarded the copy of the certificate and asked for a quote. Later ...
I am shocked at the kind of service I received from Metropolitan Life. I took the Futurebuilder Family Funeral Plan with this company in 2007 and covered my parents in case of death. My father passed away on 09 December 2012 due to unnatural causes and I went to the Empangeni branch to lodge a ...
November 2001 I took out a group life policy 60068490001099 with Metropolitan.6 December 2012 I emailed all the relevant documents to Metropolitan to claim for the cash back and also to cancel the policy as it was suppose to cancel in 2011.After numerous calls to the Contact Centre at 0860724724 I ...