On 4 March 2013, I've sent an email to MediHelp requesting an explanation on why there is a difference of R156.00 on my monthly contribution. I sent a follow up email on 5 March 2013. Guess what, today is 8 March 2013, still no answer. Thank you MediHelp, I will find another service provider. Your ...
Last year we decided to move from our medical aid to Medihelp for better advantages. Now that we have to use it for a procedure in hospital we have to fight to get pre-authorisation. Upon application now mention was made that in the event of hospitalisation during your first year they have to do a ...
After enquiring on the with Optivest for the best medical aid, your medical aid was recommended as the best which I joined this year, 1 January 2013, Dimension prime 2 plan. Documents were sent to me but some of the information was not clear, I am so unhappy with this medical aid because I get ...
In October of 2012 I applied for cheap medical aid quotes over the Internet and Direct axis responded with a cheaper quote from medihelp. I found this to suit my pocket and I applied for it via direct axis. the documents were completed an sent through to direct axis and the lady advised me the I ...
Medihelp has limits on certain day to day benefits such as an overall day to day limit of R2130 and physiotherapy for example is subject to a sub-limit of R1460 per annum. Medihelp despite the R1460 limit being reached for physiotherapy, continue to allocate any PMB benefits for physiotherapy ...
I spoke to a consultant and gave enough notice to cancel my account. I also faxed a letter to them. After the two months I put a stop order in at the bank. Two months later I received a letter from them to let me known that I need to pay another month's bill. I spoke to a consultant and they ...