I asked a sales person in the store what the quality was of headphones that they sell. He told me that the quality was "pretty good". I purchased two. When I connected them to my PC I realised that the quality was absolutely TERRIBLE. I took them back (in exactly the same packaging and ...
I recently decided to purchase a Canon Laser printer and did the usual enquiries. After several calls I phoned Matrix in Springfield and the phone was answered by a very pleasant and helpful young lady - Stephanie, she listened to what I was looking for and then said that she would get back to me. ...
Really? How can one take a laptop for repairs, work on it for a few months and then realise the Windows 7 they reinstalled on your laptop is illegitimate? This means I now have countless problems updating and fixing my computer. I went to Matrix with a Blue Screen of Death issue in October, after ...
Walked into your store today with the intention to walk out with a Lenovo B590 Notebook, one for myself & one for my sister! It would have been a cash sale if your 2 ladies who stood behind the counter showed an ounch of interest or proffesionalism as salespeople! Maybe they assumed we just ...
Took Acer Iconia tablet back for repairs/ replacement under warranty. I was told that it will take 2 weeks for repair or replacement. After almost 3 weeks I was told that I needed to wait another 5 days before the replacement tablet will be available. This was after I have been to the store ...
In Feb or Mar 2012 I visited Matrix Computers near Tygervalley with my fairly new laptop to ask them to remedy some technical problems I was having. Wian showed a lot of patience, went the extra mile repairing the problems, had a great attitude and even assisted me with my Samsung Galaxy android ...