I have been what I like to believe a loyal Matrix Warehouse customer for over 7 years. I have bought peripherals, hardware, consumables ect. from you guys. But I have reached a point where I cannot deal with the complete lack of care from you guys. I bought a new Solidata 120GB SSD. Less than a ...
I took my laptop in as it had crashed. Im not a computre genius with regards to programs etc. My system had crashed and I was informed that my laptop needed to be formatted and reloaded.when asked what windows I was runing I replied that wasnt sure but had word perfect, excel, power point and ...
I went to the hayfields matrix branch to buy a laptop which i had seen on their store pamphlet. From the minute I walked into the shop there was a bad attitude from the staff, no warm smiles and willingness to help instead they made me feel like i was irritating them. They were out of stock of the ...
I WENT TO MATRIX WAREHOUSE IN PMB CASSCADES TO BUY STOCK TO THE VALUE OF R4000 FOR MY SHOP, ONE OF THE ITEMS PURCHAED WAS A 4 GB MEMEROY CARD DDR3.AFTER INSTALLING IT IN THE CUSTOMERS COMPUTOR IT TOTALY ERASED ALL DATA COSTING ME R2500 IN REPAIRS.WE RETURNED THE ITEM TO MATRIX AND THEY GADLY ...
I recently called in and spoke to Terrance about my pc giving me trouble... regardless the fact that he was busy he continued helping over the phone until my problem was solved. He delivers excellent service and I would like to thank him!!! Terrance YOU MADE MY DAY: D ...
This is a continuation from the previous report of a faulty laptop. they phoned me on19 july 2013 and informed me that TOSHIBA had replaced the faulty hard drive and also that all my documents were gone.. i however i told them that i was no longer interested in the name TOSHIBA i need my money so i ...