Good evening, I went to Matrix during this week to buy a new gaming PC. With this I mean that I was about to drop an easy R15, 000 just on the box. What completely ruined the experience, and in the end the whole sale, was the complete lack of customer care all because the bloke that came up to me ...
I bought a brand new pc from Matrix. Took it come it had a dent in the top and was making a extreme noise. My gf then took it back the gentlemen then was not very helpful said he cant replace it and tried to push the dent out which he didn't do properly then said it never made a noise by him. I ...
END OF MAY 2013 I BOUGHT THE ABOVE AND FOR ALMOST THE WHOLE MONTH FROM THEN TO END OF JUNE 2013 THE LAPTOP COULD JUST SWITCH OFF AND ON WITHOUT BEING TOUCHED. IT EVENTUALLY CRASHED AND I COULD NOT SWITCH IT ON. I TOOK IT BACK TO MATRIX LAMBTON ON THE FIRST OF JULY 2013 AND THEY TRIED TO FIX IT AND ...
Hi there, i'd complained awhile ago about the service i received from matrix sasolburg, i was there last weekend and service was excellent, i was greeted as soon as i was in the door and was asked if they could help with anything, i'd replied with "looking and an i5 setup (motherboard, RAM, ...
I once again visited the store on previous occasions and bought some other items in this case a Logitec Keyboard and mouse. THe package was sealed as per normal and upon inspection I found that the itmes do not have a serial number on them, after opening the package. This brings me to my point that ...
Handed in laptop for repairs- they removed all programmes and all detail - i am staying 4 hours from store- called them and they refuse to assist -- my laptop need to be fixed - i paid R1300 for them to just remove all my programmes and data without signed permission to do so--they pass the problem ...