I made an honest mistake by driving to Lanseria instead of OR Tambo. There was no time to drive to OR Tambo and I had to change the flight. R 1, 116.55 penalty. This is almost the same price of a new ticket. To make things worse, the plane was only 50% full. I'm willing to pay for my own mistakes, ...
Recently I had to fly to Durban from Cape Town using Mango. As I booked in I asked the lady who was booking us in if I could take my Zippo on board to which she said no I had to put it in my luggage which I would get on the other side. I promptly put it in the bag which I checked in. This Zippo was ...
I had a ticket booked on Mango Airlines on friday, 3/05/2013 and due to an over turned truck and the highway being closed i knew i was going to miss my flight so called the mango call centre and greeted by the most rude lady and offered no help what so ever to get me on a later flight or ...
Flight Number JE271 to DBN my luggage was broken into and had my black leather boots, matching belt and 100 ml Kenzo perfume. I was advised that i need to take my luggage in for repairs, get a affidavit from the police station, copy of my bank statement and copy of ID which i did. I sent an email ...
So I had a flight last night at 19:55, arriving at 19:25 they refused to let me in telling me that boarding closes 40 mins prior, which is fine as it is blatantly stated, ridiculous as it maybe be since I couldve easily still made the flight and have been much later on previous occassions. ...
Passenger had and epileptic attack on our way to the airport which is less that 15mins away from home and I tried calling the airline several times 2 hours before the flight to notify them and find out if we could change the ticket! All numbers on the ticket indicate that the number dialed was ...