Hi there I think this is very poor service on the path of Mango airlines. You run a special but there is no access to call the contact centre as your special advert clearly states that in order to make bookings, you have to do it through the contact centre. I even sent an email only to get a ...
I received an email on 3 June 2013 at 23:08 regarding flight specials. I was very excited, because I need to purchase tickets from Cape Town to Joburg and back. So I saw on the bottom of this email that it is for one-way tickets only. No problem. So I booked my flight back from Joburg to Cape Town ...
I made a booking today which was not confirmed both online and on email (Ref: KYHMTY). i did not have a deduction on my account hence I regarded the booking as not done. On trying to redo the booking I got an error message. Later during the day, I then tried to book again and did not realize I was ...
I was so excited to hear about the R199 DBN to JHB special. I phoned the call centre - tried about 4 different numbers and eventually got through. Our internet at work was down. The ad said you can only get the deal by calling the Call Centre - yet, when our internet was up & running, you could ...
This has got to be the most arrogant person ever. i will never use this airline again or ever recommend it to anyone. when we asked her why our tag was stuck on the side of the bag and not around the handle her answer was "the handle is on the other side" and she proceeds to laugh. The ...
Mango advertised special fares for the 4th of June between 09h00 & 17h00 available on their Call Centre only but with lines out of order?? Several of us tried continuously yesterday with not even an engaged signal but a constant out of order signal. False advertising or were the lines just ...