AfricaComplaints.com » Traveling & Tourism » Complaint / review: Mango Airlines - False advertising on flight specials | #130282

Mango Airlines
False advertising on flight specials

I received an email on 3 June 2013 at 23:08 regarding flight specials. I was very excited, because I need to purchase tickets from Cape Town to Joburg and back. So I saw on the bottom of this email that it is for one-way tickets only. No problem. So I booked my flight back from Joburg to Cape Town online.
Then I started making calls on 4 June 2013 since 09:00 to book a one-way flight as per this special. I phoned (021 815 4100) 31 times and (086 100 1234) 35 times between 09:00 and 10:54. Finally I got through. After holding for another 14 minutes I got through to an agent. She told me that this special is for return flights only!!!
What the, Mango???
I emailed them on 4 June. Still no reply from them. And now I also see on Hello Peter that this is a company who doesn't respond...

Date:

Company: Mango Airlines

Country: South Africa   City: National

Category: Traveling & Tourism

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